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Ciellos Commercial Services: Helping Microsoft Partners Accelerate
Managing your Microsoft Partnership is crucial to your success in the ecosystem. But with over 400,000 Microsoft Partners worldwide getting support from Microsoft in navigating their ecosystem to maximise your partnership success might be a challenge.
That is where Ciellos comes in
What Microsoft Partners have to say
“The Ciellos Microsoft Partner Accelerator Program helped us get over $650.000 in incentives.”​
Nathan Bensch
VP of Technology
enVista
“We were searching for a Microsoft Dynamics development partner, a ‘partner’s’ partner.” As we did our research, one name kept coming up: Ciellos.”​
Rhyan Neble
VP Product Innovatio
What we do
Decades of Microsoft Experience
Our commercial services consultants have a combined experience of over 30+ years. Knowledge, connections, experience that we put to work to help Microsoft Partners, VARs, ISVs and SIs gain maximum benefit from their Microsoft relationship.
We developed 2 types of tiered services and packages to optimize every aspect of your Microsoft relationship:
- 3 tiered subscription service
- 5 focused packages
What we offer
Microsoft Partner Accelerator Program (MPAP)
This 3 tiered subscription services helps you accelerate your commercial success and visibility within Microsoft.
All tiers will help you towards Microsoft success, but they differ in level of coaching and managing Microsoft for you.
5 Focused packages to Microsoft Success
When you want to focus on specific elements, for a limited time, these packages are a great fit.
Microsoft Partnership complexity
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Many Microsoft Partners struggle in maximizing the partner relationship. There are many programs, systems, processes and incentives and finding your way in them - you often stand alone.
With our support we can help you guide, or manage it for you, through the Microsoft Partner ecosystem. Ranging from AppSource, system x and system Y. Covering programs like DPOR, PAL & CPOR for OSU/OSA. Or helping you to understand and speak the right Microsoft dialect and connecting you with the right department or person to get you the visibility and incentives you deserve!
Choose your success path
Delegate
Managing the Microsoft relationship is often ​
delegated to a management colleague that has this responsibility on-top of their day-job. ​
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As you can imagine the attention, and required time investment, isn’t up to what it should be to do the Microsoft Partnership right.​
Hire
You can also hire a dedicated specialist to manage the Microsoft Partnership. ​
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Having 1 specialist dedicatedly to Microsoft alone can ensure enough time is invested. But it comes with ​
A significant investment + it is still a one-man-band, while the Microsoft Ecosystem is very brought and deep.​
Instant Expertise
Or you can rent & inject instant broad & deep​
knowledge about the full Microsoft Partnership ecosystem with scalable capacity when needed.​
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The full team of Ciellos with decades worth of​
Microsoft experience, including knowing exactly who to talk to and what lever to dial to get results fast.​
Microsoft Partner Accelerator Program & Incentives
Ciellos increased enVista’s Microsofts Incentives by $650.000 in year one!
enVista found in Ciellos a partner with extensive expertise of the Microsoft Partnership Ecosystem. Adjusting the foundational contracts to streamline the incentive process and increase its success rate. Enrolling them into the partner support incentive campaign, reducing the need for the partner support channel and reducing their incident rate. ​
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Helping enVista get a substantial incentives award, while improving their visibility and success at being a Top Partner at Microsoft.
The Microsoft Partner Accelerator Program (MPAP)
3-Tiered subscription service to succeed at the Microsoft Partnership
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All 3 tiers of the Microsoft Partner Accelerator Program (MPAP) offer similar support in helping you towards Microsoft Partnership success. Where they differ is that we either coach you, or our highly experience Microsoft consultant manage it completely for you. Where we can either train or be your Microsoft Partner Development Manager (PDM). And Tier 2 - Gold and Tier 3 - Platinum will also connect you with respectively 2 or 4 Channel VIP connections per month.
All programs have a compounding effect as success builds on-top of the previous actions. All working towards making you a Microsoft Top Partner.
MPAP for F&O, CE, BC partners
Introduction to MPAP
Learn from the 2 lead consultants What the Ciellos Microsoft Partner Accelerator Program can do for you
Focused Packages to Microsoft Partner Success
Accelerate your Microsoft Partner Success
By popular demand we created the top 4+ packages out of the full Microsoft Partner Accelerator Program (MPAP) subscription services.
Through these packages we help you get a clear answer to what program is right for you, and what steps need to be taken to maximize their participation. We can help you connect with the right Microsoft person to ensure your support tickets are prioritized correctly, or you can have a meeting to check your strategic initiatives with the right person within Microsoft.
Introduction to Microsoft AI Cloud Partner Program (MCPP) & Business Applications Ecosystem
If you’re in the first year of your Microsoft Partnership, let us help you get oriented. This hybrid readiness assessment and program overview will help you get off to a flying start! We review your readiness to engage Microsoft, introduce you to MCPP program benefits & dependencies, help you understand your Partner Capability Score and get you situated in the broader Business Applications ecosystem.
The package includes:
- Reviewing your current enrollment and achievement status
- Crash course on Partner Capability Scores and their functions
- Introduction to Partner Center and essential partner tasks
Microsoft & Partner Ecosystem Connections & Support
Trying to make a connection at Microsoft or a key Microsoft Partner? Need help getting a Microsoft partner support ticket unstuck? Let us put our contacts and knowledge to work for you.
We’ve got more than a few full rolodexes, and years of support & escalations experience. Let us help you make effective connections and solve problems in the Microsoft ecosystem.
The package includes:
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Up to four connections facilitated by Ciellos, covering both alliances needs and support needs.
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Alliances coordination & relationship guidance for new connections at Microsoft or at a Microsoft partner
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Assistance with complicated or low-leverage partner support escalations
P360 Strategic Assessment + Workshop
Gain a full 360-degree assessment of your Microsoft Partnership and get strategic input on how to proceed. We will coach you to create an efficient path towards maximizing your Microsoft Business Applications partnership.
Ciellos will provide a program manager and alliances leader to assess your partnership with Microsoft, your place in the Dynamics partner ecosystem and develop & deliver a workshop specific to your needs.
The package includes:
- a full 360-degree assessment of your Microsoft partnership
- A Ciellos defined workshop on an essential topic specific to your partner experience
- Strategic objectives and guidance on the actions required to achieve them
​P360 Strategic Assessment for Business Central
A dedicated version of the full 360-degree assessment for Business Central Partners only. You get strategic input on your Microsoft Partnership and we will create a hands-on guide on how to proceed to maximize your Microsoft Business Applications partnership.
Ciellos will provide a program manager and alliances leader to assess your partnership with Microsoft, your place in the Dynamics partner ecosystem and develop & deliver a workshop specific to your needs.
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The package includes:
- a full 360-degree assessment of your Microsoft partnership
- A Ciellos defined workshop on an essential topic specific to your partner experience
- Strategic objectives and guidance on the actions required to achieve them